Details

Business: Jess' Cafe
Address: 38 Holloway Drive Tobiano B.C.
Website: ca.indeed.com

Tags

Description

Job Overview

Create a humble and welcoming environment for the guests leaving every guest delighted.

We are seeking a dedicated and experienced Floor Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in the food industry, exceptional team management skills, and a passion for delivering outstanding hospitality. As a Floor Manager, you will be responsible for ensuring that our guests receive an exceptional dining experience while maintaining high standards of food safety and service.

Responsibilities

• Oversee daily restaurant operations, ensuring efficiency and quality service.
• Manage and train staff, fostering a positive team environment.
• Supervise kitchen and front-of-house operations, including staff scheduling and inventory management.
• Ensure compliance with food safety regulations and maintain cleanliness standards.
• Create staff schedules in line with labour budget.
• Control liquor inventory and has wine knowledge.
• Daily Sales Report & Weekly Reports submitted on time.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Monitor financial performance, including budgeting and cost control measures.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Collaborate with chefs to create menu items that reflect current trends and customer preferences.

Skills

• Proven experience in restaurant management or supervisory roles within the food service industry.
• Strong knowledge of food safety regulations and best practices.
• Excellent team management skills with the ability to motivate and lead staff effectively.
• WSET1 preferred but not required.
• Exceptional hospitality skills with a focus on customer service excellence.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong communication skills, both verbal and written.
• Experience with inventory management and cost control in a restaurant setting.

Join our team as we strive to create memorable dining experiences for our guests!

Job Type: Full-time

Pay: $21.00-$25.00 per hour

Expected hours: 30 – 40 per week

Additional pay:

• Tips

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Weekends as needed

Language:

• English (preferred)

Work Location: In person

Expected start date: 2025-06-10