Details

Business: GreenTee Country Club Tobiano (Jess' Tobiano)
Address: 38 Holloway Drive, Thompson-Nicola J (Copper Desert Country), BC
Website: ca.indeed.com

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Description

About Us:
Jess’ Tobiano is an upscale and modern dining destination located in the heart of Tobiano, offering guests a relaxed yet elevated culinary experience with sweeping views of one of Canada's top golf courses. Whether it's brunch with a view, an après-round cocktail, or an evening dinner with friends, we are proud to serve as a warm and welcoming space for locals, members, and travelers alike.

Position Overview:

The Front of House Manager is responsible for the daily operations of the restaurant, bar, and patio areas. You will be a hands-on leader with a passion for hospitality, an eye for detail, and a commitment to creating memorable experiences for every guest. This role will work closely with the Chef and General Manager to maintain high service standards, improve workflows, and develop a motivated, guest-first team.

Key Responsibilities:

• Lead daily front-of-house operations with a hands-on, guest-first approach, setting the tone for exceptional service.
• Train, mentor, and manage FOH staff to uphold a culture of hospitality, accountability, and excellence.
• Create and manage staff schedules within budget guidelines to ensure efficient service coverage.
• Collaborate closely with the kitchen team to ensure smooth communication and seamless service flow.
• Oversee inventory management, including liquor control, ordering, and supplier coordination.
• Maintain high standards of cleanliness, safety, and compliance with all food safety regulations.
• Professionally handle guest inquiries, feedback, and complaints, turning challenges into positive experiences.
• Assist in the development of the wine list and provide wine pairing recommendations (wine knowledge considered an asset).
• Work with the culinary team to support seasonal menu changes and introduce trend-forward offerings.
• Support financial goals by assisting with budgeting, cost control, and overall performance analysis.

Qualifications:

• Proven experience in a supervisory or management role within the hospitality or food & beverage industry.
• Strong leadership and team-building skills, with the ability to foster a culture of accountability, positivity, and professional growth.
• A guest-first mindset with exceptional communication and interpersonal skills.
• Solid understanding of front-of-house operations, food safety protocols, and service best practices.
• Experience with inventory control, staff scheduling, and POS/reporting systems.
• Ability to stay composed under pressure while maintaining strong attention to detail.
• Wine knowledge or WSET Level 1 certification is considered an asset.
• Flexible schedule with availability to work evenings, weekends, and holidays as required.

Why Join Us?

At Jess’ Tobiano, we aim to go beyond the expected. We're located in a stunning setting, and our team shares a passion for service, local food, and warm hospitality. As Front of House Manager, you’ll play a key role in shaping a positive, professional environment where both guests and staff feel valued.

Job Type: Full-time
Compensation: $24.00–$30.00 per hour, based on experience and qualifications. Opportunity to transition into a salaried position upon successful completion of the probation period. Discounted food while on shift and golf included.

Apply now to become part of a growing, energetic team committed to creating unforgettable experiences.

Job Type: Full-time

Pay: $24.00-$30.00 per hour

Expected hours: 40 per week

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Discounted or free food

Experience:

• Supervising: 1 year (required)

Language:

• English (required)

Work Location: In person