Posted Mar 25, 2024General Manager
Description
Position: General Manager Full-Time Permanent
Reports To: The Board of Directors
Location: Historic Hat Creek Ranch, Cache Creek BC
Role Summary
The General Manager reports to the volunteer Board of Directors and oversees the day-to-day
operations of Historic Hat Creek. The General Manager ensures the programs, services, facilities,
activities, and initiatives are not only maintained, but improved upon, and that short-term and
long term objectives are set and met. The General Manager of Historic Hat Creek must be able to
develop and maintain an environment in accordance with the values established by the Society, gain
the support and commitment of stakeholders to achieve organizational goals, and represent the
organization so that the community and all stakeholders, perceive Historic Hat Creek as an effective,
efficient, and important contributor to the community within the context of increasing tourism in our
area.
The General Manager must have the ability to build consensus and relationships among directors,
partners, and the workforce; extensive knowledge of Indigenous cultures, proven knowledge and
experience in the tourism industry, with experience and knowledge of Indigenous tourism an asset.
Administration
• Works collaboratively with and reports to a volunteer Board of Directors, preparing and
presenting reports at regular meetings.
• Working with the Board, develops policies and programs, as well as strategic business plans,
translating them into tangible operational objectives to be implemented by the affected
departments.
• Conducts site inspections ensuring proper presentation as well as compliance with safety
standards and security protocols.
• Negotiates and monitors contracts for construction and restoration work to ensure the needs
and values of the Society, the Heritage Branch, and the Standards and Guidelines for the
Conservation of Historic Places in Canada are met.
• Develop revenue-generating activities and a strategic marketing plan, promoting the heritage
site while balancing its preservation.
• Liaise with regional, provincial, and indigenous tourism organizations.
• Acting as a spokesperson for the organization, develop and maintain effective relationships with
government officers and representatives, funding bodies, community agencies, educational
organizations, partners, Indigenous partners and stakeholders.
• Prepare press releases.
• Research and collect information on national sector trends; analyze information and develop
draft policy and recommendations regarding program initiatives for the Board.
Fiscal
• Budget development for approval by the Board taking into account strategic planning and
operational goals.Oversee departmental budget development.
• Monitor financial performance to ensure adherence with the established budget.
• Reviews and maintains financial records and prepares detailed financial statements for
presentation and review by the Board.
• Prepare fiscal year end financial reports for review at the Annual General Meeting.
• Actively research and secure public and private funding sources.
• Drafts grant applications for the Board's review and apply as directed.
• Negotiate all ongoing requirements with the funding bodies, and submit reports as required by
each individual funding agency.
• Research, apply for, and administer wage subsidies from all possible sources {Human
Resource Department, ASETS, Young Canada Works, Summer Career Placement, etc.)
• Ensures preparation of payroll, source deductions, and HR related documentation, e.g., ROEs, T4
Forms, etc.
Human Resources and Managerial
• Develop and implement human resources policies including recruitment, compensation,
supervision, employee relations, conflict resolution, and performance evaluation and
management.
• Ensure compliance with all provincial and federal human resource management legislation.
• Allocate staff resources to the Board if required for committees and work groups.
• Develop a long-term human resource plan to ensure appropriate staffing levels to meet
organizational growth.
• Support, coach and encourage all staff; develop and maintain open communication and a shared
teamwork approach to the completion of all assignments within the organization.
• Oversite and guidance to all departmental management. Departments include:
o Site Interpretation & Curatorial
o Restaurant & Catering Services
o Maintenance & Restoration
o Visitor Services and Gift Shop
• Conduct departmental and inter-departmental meetings to ensure consistent communication
and cooperation.
• Monitor departmental performance and provide guidance as needed.
• Provide support to departmental managers to assist with reaching operational targets.
• Work with departmental managers to set short- and long-term plans and budgets for each
program area.
• Assist managers and staff with acquiring training to enhance skills as needed.
Incumbent Requirements
• Must be able to apply principles of finance, accounting, and business management.
• A post-secondary degree and/or proven experience in senior management in the not-for-profit
sector, combined with demonstrated experience working effectively with or on a volunteer
board of directors.
• Experience with the preparation and administration of grant applications.
• Budget preparation and maintenance experience.
• Business planning, operational oversight, and strategy implementation experience.
• extensive knowledge of financial analysis.
• Human resources legislation and knowledge of government programs and services an asset. Proven ability to foster positive relationships with communities, stakeholders, and government
representatives are necessary.
• Demonstrated ability to work with managers, staff, and the Board to develop and deliver
organizational priorities.
• Strong leadership skills, able to provide clear and concise guidance to managers and staff.
• Ability to clearly communicate strategic and operational standards, values, expectations, and
priorities.
• Excellent written and verbal communication skills.
• Ability to create and present concise and accurate financial and administrative reports.
• Demonstrated ability to communicate effectively with diverse audiences including the public,
government officials and Indigenous organizations and people.
• Knowledge of Indigenous cultures and specific Secwepemc Indigenous culture and traditions an
asset.
• Experience working in/with a not-for-profit environment beneficial.
• Criminal Record Check.
• Valid B.C. Driver's License and reliable transportation.
For more information or to apply, contact Debra Arnott at arnottd@telus.net or 1-250-457-7132
