Details

Business: Historic Hat Creek Ranch
Email: GM@HATCREEK.CA
Address: Hat Creek B.C.

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Description

The Artisan Gallery Coordinator has a fast-paced, challenging role with many rewards. The position awards the right candidate an outstanding opportunity to be part of a growing enterprise that is looking to build on its successes and establish new markets in BC, Canada and overseas; while increasing its visibility, potential and operations. It is also a role that provides guidance and support to junior Artisan Gallery staff members, with an expectation to help train and develop the Artisan Gallery’s workers skills.

The Artisan Gallery Coordinator plays a key role in assisting with the smooth operation of the Artisan Gallery; being responsible for coordinating the Artisan Gallery’s exhibitions, programs, sales and marketing in an inclusive manner, in line with the Strategic Plan. The Artisan Gallery Coordinator is also the key person responsible for generating income through the sales of artworks and seeking market opportunities for artists.

This position requires a multi-skilled, team-oriented person with excellent customer relations. It is suited to a dynamic, highly organised person, who can hit the ground running to generate positive results for the Artisan Gallery. Additional to sales and marketing, the position also engages in staff mentoring, capacity building in the Artisan Gallery operations, and ensures high quality artwork is strategically created and managed. Ability to work successfully in a cross-cultural environment is essential.

Artisan Gallery Operations

Under the supervision of the General Manager, coordinates the day-to-day operations of the Artisan Gallery and capacity building of the Artisan Gallery, supervises and schedules Artisan Gallery staff through training and mentoring on the job. This will involve:

• Working to increase sales in all areas of the Artisan Gallery (through direct sales, wholesales, consignments and marketing).
• Leading and supporting Artisan Gallery staff to make sales to visitors, including tourists, collectors and curators, and ensuring staff have sound product knowledge.
• Ensuring works in the Artisan Gallery are displayed, rotated, labelled and stored correctly.
• Maintaining an updated SAM (Stories, Art, Money) database with accurate records (including appropriate spelling for artist stories) and updating artists’ CVs, biographies and critical information.
• Maintaining up-to-date artist contracts and artist files.
• Keeping the gallery, desk area and storerooms clean, tidy and presentable always.
• Ensuring the Artisan Gallery operates in a safe and welcoming manner for all staff and visitors.
• Coordinating visits from local tourism operators.
• Keeping accurate daily sales records, expenses, donations, sales and ongoing gallery operations
• Keeping diligent record of and including overseeing budget, managing inventory, replenishing gallery supplies, coordinating transportation of artwork, etc.
• Follow through to ensure artworks sold or for exhibition are freighted in timely manner and customers / clients receive their artworks.
• Ensure the safety of the artwork through maintenance of insurance paperwork, education of art audiences, vigilant observation, and implementation of art handling best practices.
• Maintain documentation on consultants and vendors, including contracts and payment records; ensuring that invoices are submitted to the finance department for timely payment processing.
• Ensuring programming space is stocked with appropriate materials for openings & installations.
• Oversee the work of art handlers, technical consultants, teaching artists and gallery assistant and/or intern.
• Responsible for guest services including admissions to Historic Hat Creek Ranch Site and camping/accommodations

Exhibitions & Events Program Development

• Work with the General Manager and other staff to develop exhibition programs.
• Work with the General Manager and Artisan Committee to build profile and sales for a broad range of artists at the Artisan Gallery both within BC and internationally.
• Work with the General Manager and Artisan Committee to deliver compelling content for the promotion of Art and Artisans.
• Organise works for exhibitions and awards and facilitate commissions in a timely manner. 
• Ensure all staff and artists are kept abreast of commitments relating to the exhibition program.
• Engage in workplace training as directed by the General Manager, supervise, schedule and help train Artisan Gallery staff in relevant and identified areas of need, in line with professional development and capacity building requirements of the workforce.
• With Artisan Gallery staff, present weekly updates of exhibition developments at staff and artists meetings.
• Develop and nurture artistic development through communication and feedback about exhibitions and sales.
• Maintain accurate up to date sales records, conduct reconciliations and ensure these are communicated to the General Manager and Finance team.
• Develop strategies to increase online sales.
• Assist with event planning and coordination for activities and events hosted by Historic Hat Creek Ranch

Marketing & Promotion

• Use the Artisan Gallery and Historic Hat Creek Ranch’s website, newsletters and social media to increase exposure, direct online sales and customer base.
• Promote the Artisan Gallery and reach a broad audience through multiple communication channels.
• Provide information for writers, journalists and curators to produce media stories and publicity about the Artisan Gallery and artists.
• Ensure the Artisan Gallery follows protocols for Copyright, Resale Royalty, Cultural and intellectual Property, Moral Rights for artists and the Art Code.
• Advertising the Artisan Gallery in local and national art and tourism publications, websites etc.
• Liaising between incoming & outgoing artists.
• Creating promotional text for media releases & social media.
• Work with the Artisan Committee to design and distribute publicity materials, including exhibition postcards, e-blasts, press releases, social media and website updates.
• Liaise and maintain productive and respectful relationships with internal and external stakeholders, artists and the Artisans Gallery Committee.
• Primary liaison between public, artists, & organizations (during busier months, this can mean daily communications).
• Responsible for coordinating the exhibition process including engaging curators, artists, art handlers, teaching artists, etc.
• Design and schedule innovative public and programming and community engagement initiatives that develop an artistically appreciative audience.

Other Duties: Include but are not Limited to

• As required, ensure accurate minutes are taken during staff, artists and Artisan Committee meetings.
• Adhere to tidy and accurate administration of records and engage in backing-up work to Historic Hat Creek Ranch Servers and external drives.
• Be willing to assist the General Manager and Staff with other duties outside of the job description as they arise.

Essential Selection Criteria: Cultural

• Previous experience in the art and cultural sector.
• Excellent cross-cultural communication skills, a high degree of adaptability and resilience, and ability to work within a close-knit team.
• Knowledge of culture and protocols.
• Proven ability to build and maintain effective working relationships and act with diplomacy and discretion when dealing with conflict, or sensitive, confidential and cultural issues.
• Proven excellent customer service skills, and ability to engage diverse audiences including tourists, visitors and new customers in the Artisan Gallery.
• Strong administration and communication skills.
• Adhering to workplace policies, procedures and community by-laws.

Attitude

• Strong interpersonal relationship skills, in particular building constructive and long-term relationships with both internal and external parties.
• Willingness to work in a team, with a friendly, positive attitude.
• Love for the arts and artistic innovation.

Proficiency in one or more of the following

• Knowledge of contemporary and art practice.
• Experience in gallery sales and marketing.
• Experience working within a cross-cultural environment or a rural community.
• Experience in social media platforms and communications.
• Strong interpersonal, problem solving, planning and organizational skills.
• Self-sufficient and proactive.
• Proficient with MS Office Suite.
• Comfortable in a growing organization.
• Dependable and reliable visionary.
• Ability to work independently and as part of a team.
• Detail-oriented and able to prioritize tasks and manage time effectively.
• Strong interpersonal skills and a good sense of humor.
• Excellent verbal and written communication skills.
• A commitment to Historic Hat Creek’s mission and values.

$20-25 per hour DOE - apply via email GM@HATCREEK.CA